Customer Service

Customer Service Contact
iPagesCanada is located at #287 33771 George Ferguson Way, Abbotsford BC Canada V2S 6H1. For questions please call Shelly at (604) 309-7521 (PST) or email us as shelly@iPagesCanada.com
Privacy & Security
iPagesCanada respects your privacy and will not sell or offer any information you share with us, to any other company or persons. This includes credit card information, email address, phone or fax numbers and mailing address.
Returns & Replacements
iPagesCanada does not offer products that require shipping of products. Advertisments that have been purchased can be upgraded to another advertising product with 30 days of original purchase. Advertisements that have been purchased can not be returned for a refund. For product questions or products upgrades please email us shelly@iPagesCanada.com
Ordering
We accept VISA and MASTERCARD and AMERICAN EXPRESS. You can print off your order and mail it along with a Cdn Bank money order or personal/business cheque to: #287 33771 George Ferguson Way, Abbotsford BC Canada V2S 6H1.
Payment, Pricing & Promotions
All payments for advertising products are in CDN funds. iPagesCanada reserves the right to change pricing at any time. iPagesCanada will honor the lowest offered price when customers purchase a recurring advertising product. Promotions will not be honored for recurring annual products.
Viewing Orders
All orders placed by iPagesCanada customers will be available in the customer account area. Please login or check your email to view your order.
Updating Account Information
Customers can update their account information at any time 24/7.
Terms & Conditions
“iPagesCanada.com hereby agrees to provide the services described in the service agreement (the "Agreement") between the member and iPagesCanada.com to which these terms and conditions are attached and form an integral part. All pictures and video, if any, shall be approved by iPagesCanada and/or a third party chosen by iPagesCanada.com. Only iPagesCanada.com, including its agents and subcontractors, can make decisions relating to the artistic content of any video, picture or profile of a member. Members shall not be entitled to any compensation of any nature whatsoever in this regard and the remaining provisions of the agreement, including the obligation to pay any sum, shall remain in full force and effect. Unless notified otherwise, the profile and content of a member shall be brought online within 30 days of the receipt of all information from the member. If the member does not complete or does not provide the information, certain services including a greater visibility in the directory may not be provided by iPagesCanada.com but the agreement shall remain in full force and effect. iPagesCanada.com does not provide any guarantee, expressed or implied, legal or contractual, relating to any video or pictures or other services that it provides, nor does it warrant any results. iPagesCanada.com is the owner of the content posted on iPagesCanada.com and such content may not be copied or alienated, in whole or in part, and the member hereby assigning all of its rights to iPagesCanada.com. Term and Renewal Policy: The Agreement becomes effective on the date of execution of this agreement and continues for a period of twelve (12) months to thirty six (36) months. It shall automatically be renewed year to year for additional periods of twelve (12) to thirty six (36) months depending of the term of your contract upon the same terms and conditions, unless the Member notifies at least thirty (30) days prior to the scheduled expiry date. Representations and Obligations of the Member: The member hereby accepts and agrees that the information used on iPagesCanada.com will fully and accurately characterize the member and reflect its true identity. Furthermore, with respect to any document and other materials provided which include the names, pictures and/or testimonies of individuals of any nature whatsoever, this agreement shall constitute a confirmation from the member that when such documents or materials are posted on iPagesCanada.com, the member has obtained a written consent from those individuals allowing them to use their name, picture(s) and/or testimonies. Finally, the disclosure or use of these documents or materials should not contravene any law. Furthermore, the member agrees that all pictures, all videos and any other documents will not contain any text or pictures that are obscene, defamatory, or contrary to public order. The member recognizes that iPagesCanada.com, without any liability of iPagesCanada.com towards the member, can refuse to publish or reproduce on its website any picture, video or other document which does not comply with these provisions. The member agrees that it has the right to have the pictures taken and the video or other documents made and that they do not affect the copyrights, trademarks or other intellectual property of any third party. The member assumes full responsibility for the pictures, video and other documents and hereby agrees to indemnify iPagesCanada.com against any lawsuits, proceedings or claims for defamation and damages of any nature. The cancellation of this agreement does not terminate the parties’ rights and obligations towards intellectual property, guaranty and limited responsibility. The liability of iPagesCanada.com is limited to the amount paid by the member during the last twelve (12) months. Terms of Use and Policy for the Protection of Confidentiality of iPagesCanada.com: By accepting this agreement, the member agrees to comply with the terms of use and the privacy policy of iPagesCanada.com posted from time to time without notice on its website. Pricing Policy: The member agrees to pay the amounts set forth in the agreement. If the member fails to pay or if a payment is late for more than thirty (30) days, iPagesCanada.com may terminate the agreement without any notice and without prejudice to its other recourses. Interest will increase at the rate of 1.5 % per month (or 18 % per year) and increase on any unpaid amount until the date of payment. If, for any reason, payment is not honored when due, iPagesCanada.com may charge management fees of $25 per event. General: This agreement shall be interpreted and governed by the applicable laws of the Province of British Columbia and the applicable laws of Canada. Any claim in connection with the execution or interpretation of this agreement shall be deferred exclusively to the courts of the Province of British Columbia. All guidelines stated in this document represent a whole which means that any court decision concerning one of the guidelines will not affect the validity of the rest of it. Unless explicitly stated otherwise, any notice (written or other) or any other communication which must be made shall be done by mail postage prepaid first class to the following address: iPagesCanada.com 287- 33771 George Ferguson Way Abbotsford, British Columbia V2S 6H1 Tel: (866) 829 8888 Fax : (604) 504 1512 Email : support@ipagescanada.com”